Terms of Service
Last Updated: 10 October 2025
Welcome to EMBR Consulting
By accessing or using EMBR Consulting’s website, products, or services, you (“Client”, “you”, “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our services.
1. Service Scope
EMBR Consulting provides bespoke marketing, sales, and client acquisition services as described on our website and confirmed in written proposals or service agreements. All deliverables, timelines, and campaign details will be confirmed before work begins. Custom requirements must be agreed in writing.
2. Onboarding & Delivery
Projects commence after payment and completion of onboarding steps.
You agree to supply required information, access, and assets promptly. Delays caused by client-side inaction may affect delivery dates.
3. Payment Terms
Payment is due in full before work commences unless otherwise agreed in writing.
All sales are final. See our Refund Policy for details.
Additional work or scope changes are billed separately and require written approval.
4. Results & Guarantee
EMBR Consulting works “pay per result” with performance metrics tailored to each client.
We commit to honest effort and continual optimisation but do not guarantee specific sales, revenue, or client outcomes unless expressly stated in writing.
If initial agreed results are not met, we will continue working at no extra cost until they are delivered (see project agreement for specifics).
5. Intellectual Property & Rights
All original materials, processes, software, and campaign strategies developed by EMBR Consulting remain our exclusive property unless otherwise agreed.
You receive rights to use delivered materials for your business operations.
You may not reproduce, distribute, sell, or modify our proprietary materials without permission.
6. Client Responsibilities
Provide accurate, complete information and access for campaign setup.
Ensure prompt feedback, approvals, and responses to maintain project timelines.
Abide by all applicable laws and avoid using our services for unlawful activity.
7. Confidentiality
Both parties agree to keep all proprietary, sensitive, and client data confidential unless disclosure is required by law or court order.
8. Limitation of Liability
EMBR Consulting is not liable for indirect, incidental, or consequential damages relating to your use of our services.
Our total liability under these Terms is limited to the total amount paid by you for services in the 12 months preceding any claim.
9. Termination
Either party may terminate this agreement for material breach with written notice and chance for remedy.
On termination, outstanding fees remain due; access to services and deliverables may be revoked.
10. Data Protection & GDPR
We comply with UK/EU Data Protection regulations and GDPR (‘GDPR’).
Your data is handled as described in our Privacy Policy.
You may request access, rectification, deletion, or restriction of your data at any time via team@embrsolutions.com.
11. Governing Law
These Terms are governed by UK law.
Any dispute shall be subject to exclusive jurisdiction of UK courts.
12. Changes to Terms
EMBR Consulting reserves the right to update these Terms at any time. Changes will be posted on our website and are effective from the date of posting.
Contact
Questions or concerns? Email team@embrsolutions.com